Services
Six operational levers. Sequenced where they move the business most.
Every engagement begins with a diagnostic and is then built from these modules. Most clients use 2 to 4 of them over a 6 to 18 month engagement.
01
Fractional COO Engagement
The full embedded engagement. Senior operational leadership inside the business 1 to 3 days a week. Owns operational P&L, sits in leadership meetings, executes the plan.
Explore Fractional COO →02
Operations Transformation
Fixed-scope projects: ERP/WMS implementation, warehouse moves, restructure, M&A integration. Defined start, defined end, defined outcome.
Explore Transformation →03
Ecommerce Operations
The operational engine behind DTC and Shopify-led businesses. Tech stack, fulfilment, returns, customer service, margin reporting.
Explore Ecommerce Ops →04
Amazon & Marketplace Growth
Operational scale on Amazon, eBay, TikTok Shop, OnBuy and international marketplaces. FBA strategy, brand registry, marketplace expansion.
Explore Marketplaces →05
International Expansion
EU, US and MENA market entry. VAT registration, fulfilment infrastructure, currency exposure, cross-border supply chain.
Explore International →06
Supply Chain & Logistics
Sourcing, freight, 3PL selection, inventory planning, demand forecasting, import compliance.
Explore Supply Chain →How the modules fit together
Most £1m to £20m product businesses don't need all six services. They need the right two or three, sequenced correctly.
A typical engagement starts with a two-week diagnostic. From there, the modules deployed depend on the bottleneck:
- Stagnating DTC brand: Ecommerce Operations + Supply Chain
- Amazon-led business hitting a ceiling: Amazon & Marketplace Growth + International Expansion
- Multi-channel brand losing margin: Fractional COO + Operations Transformation
- Import/export distributor scaling fast: Supply Chain + Fractional COO